We aim to deliver to our customers a smooth and an enjoyable shopping journey. Kindly review the terms below to know what applies when placing an order. Completing a purchase confirms acceptance of these terms.
Cancellation Policy:
Before Order Processing:
Orders can be cancelled any time prior to processing. To request a cancellation, send your order number & short reason to our support team at 080864208587 or email customercare@abikenaturals.com.
After Order Processing:
Once an order has been approved or processed, or packed, and/ or handed over to the shipping provider, it is no longer eligible for cancellation.
Return & Refund Policy :
While refunds may not be provided, returns or exchanges can be arranged under these guidelines below:
– Requests must be made within 7 days of receiving the item
– Items must be free from damage, marks, or alterations.
– Products must be unused, sealed, with original tags and packaging intact.
– Exchanges are only accepted if the item is returned in its original condition.
– Return shipping costs are the responsibility of the buyer or recipient unless otherwise discussed with us.
Contact Us:
For questions or assistance regarding orders or these terms, please reach out to;
– Phone:
– Email: customercare@abikenaturals.com
We are always ready to help and ensure a positive experience with our products and services
Thank you for choosing Abike.
See you soon